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2025, 11-19-25, AI for Water Utilities, Zoom
Wednesday, November 19, 2025, 8:30 AM - 11:30 AM EST
Category: Half-day Trainings

 

Artificial Intelligence: A Practical Introduction for Water Utilities

(Zoom)

 

Are you curious about AI but not sure where to start? This training will demystify artificial intelligence and show you how it can be a practical tool in your daily work. We'll cut through the jargon and provide a clear overview of what AI is (and isn't), exploring common products available today.

This session will feature your colleagues from local water utilities sharing real-world examples of how they're using AI to save time and improve productivity. They'll demonstrate how AI tools can help with tasks like generating monthly reports, preparing Consumer Confidence Reports, grant applications, creating newsletters and customer notifications, and converting handwritten field records into digital files (tie cards, cross connection tests).

 

Date:  Wednesday, November 19, 2025

Time:  8:30 AM – 11:00 AM

Location:  Remote, Online, with Zoom

Instructors: Randy Nichols (OperationWorks), Aaron Miller (Wellesley DPW), Sarah Downs (Medfield), Sharon Clement (Danvers)

TCHs: 2.0

Cost: $50 Members; $90 Nonmembers

AGENDA

8:30 – 8:45 AM

Course Overview & Introductions

8:45 – 9:15 AM

Overview of AI

9:15 – 9:45 AM

AI in the Office - Utility Examples

9:45 - 10:00 AM

Break

10:00 - 10:45 AM

AI in the Office - Utility Examples (continued)

AI in the Field - Utility Examples

10:45 - 11:00 AM

Q & A, Conclusions & Course Evaluations

 

Download the Training Flyer
 

Register Here

If you need registration assistance, please email [email protected] or call 978-263-1388.

 

ATTENDANCE & TCH POLICY: Participation of the attendees will be confirmed throughout the Zoom session. Participation and completion of an online evaluation form are necessary to be eligible for TCHs. TCHs will be issued only when full payment is received.

Photograph/Video Release Agreement:
Participation in this course constitutes an agreement by the attendee to allow the Massachusetts Water Works Association (MWWA) to use and distribute the participant’s image in any MWWA-related publication or social media site.